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Our Approach
Every community has its own needs. At JBA, we handle the day-to-day details while planning for the long term, always shaping our approach to the people and places we serve rather than relying on one-size-fits-all solutions.
Core Property Management Services
Management Operations: Oversight of property performance, staffing, leasing, and resident services
Marketing and Leasing: Campaigns, listings, lead tracking, and support to maximize occupancy
Resident Relations: Communication, conflict resolution, retention programs, and engagement
Financial Services
Accounts Payable: Vendor payments, reconciliation, and reporting
Banking and Mortgage Payments: Oversight of accounts, mortgage payments, and escrows
Real Estate Tax Review: Monitoring assessments, appeals, and payments
Capital Budgeting: Planning for repairs, upgrades, and replacements with ROI in mind
Other Income Services: Maximizing revenue from parking, pets, storage, and utilities
Asset and Project Management
Asset Review: Performance analysis and market positioning
Project Management: Oversight of renovations and capital improvements
Upgrade Opportunities: Identifying and executing value-add improvements
Reserve Compliance: Monitoring and reporting to meet lender requirements
Risk and Compliance
Vendor Compliance: Credentialing, insurance tracking, and risk reduction
Audit and Compliance: Ensuring adherence to operational, legal, and financial standards
Risk Management: Insurance oversight, safety protocols, and incident tracking
Technology and Training
Performance Analytics: Real-time insights into leasing, financials, and operations
Training Programs: Learning paths covering Fair Housing, leasing, customer service, and compliance
Partnering for Success
We are here to listen, support, and collaborate. Partnerships grow over time, and we welcome the chance to build that with you.